Тур в Hues Boutique Hotel 4*

Lovely room different site's said free breakfast but that wasn't true.The cost was 25 aed. Asked front desk for bottled water she mentioned I must purchase from restaurant converted USD to AED went to purchase the water the young lady in restaurant informed me if I was a guest I could get it from service desk I tried explaining to her that I was sent to her from the front desk then she called the front desk said it was a cost which I was aware of but she still refused to sell me the bottle of water .Maybe a difference of language barrier but I was trying to pay and she kept repeating that first night get free water then it cost . My thoughts maybe she wanted to charge for a whole meal instead of a bottle of water.

The hotel is okay. It’s not a bad place to stay. The reception is responsive and professional. The floor in my room was not clean upon arrival but housekeeper who cleaned afterwards did an exceptional job. I wish I caught his name. I’ve been to a lot of hotels and I was surprised by how attentive he is. I did not enjoy communicating with room service though. Your employee Leslie is rude and unprofessional. She called me after I asked for bowls to complain about my request, saying that she doesn’t want to come back and forth and she hung up on me while I was speaking to her. I did not pay the hotel for this level of service. There was also a cockroach in the bathroom of the room we stayed in.

Best hotel in area. Professional staff. Quiet and friendly.